Denton And Krum Auto Repair

I was charged by their office manager as I was trying to leave. They still had my keys. They continued to scream at me to get out and I continued to demand my keys. Bottom line, I was an unhappy customer who spent 1 hour and 40 minutes waiting on a simple service that typically takes 15 minutes. Im pregnant, considered high risk and have strict times to take my meds. I asked twice what was taking so long and got blown off. I explained I had important meds to take. By the time they were done, the service guy said he ran into some technical issues. I said that was still a long time to wait. He threw the receipt and pen down and told me I wasn't welcome back. The owner agreed with him. They started screaming at me to leave. The service guy called me a very rude name that I won't repeat. The office manager chimed in and started screaming at the top of her lungs. I was shaking and wanted to leave. I told them all they needed to do was be considerate and apologize. I understand getting busy beyond control. I work in a high stress job. But when my clients get impatient I don't scream obscenities. I try to make it right. These people were extremely rude, inconsiderate and unprofessional. Do not waste your time!

I've been a happy and satisfied customer of Barebones from the very start. Six years later, and I still take my vehicles to John and his crew. The staff are helpful, polite, courteous, and go above-and-beyond to ensure each customer is treated with respect and is able to get in-and-out as quickly as possible. Going to a mechanic is like going to the doctor - you really don't want to go, but you must if you want to keep your car or truck running great. John and his crew at Barebones make the experience as pleasant and painless as possible - at rock bottom prices.

I've never been here as a customer but I had one of their employees ran me off the road causing me to collide with another vechicle and now I'm stuck with the liability of it because they claim no fault since I didn't make contact with the vehicle (when the employee clearly was driving recklessly, causing me to swerve out of the way to avoid being seriously hurt or killed) but the employee did pull over and was very apologetic and wanting to make it right, but of course since you guys are a business you want to be shady. Thanks a lot. I know you guys didn't want to admit fault because you didn't want to pay out but you'll be losing out in other ways. It really sets the tone as a company to take advantage of a situation and screw people over, and now I know not to recomend anyone to you guys or go to you guys. Edit in response to the owner No police were involved (which I regret not calling since your employee was obiviously driving recklessly) and I was going the appropriate speed which was 45 mph. Your employee pulled over and stated he was at fault and didn't see me and apologized. You guys just didn't want corporate according to my insurance company, but that's ok I just know not to recommend you guys. This situation just merely represents you guys as a company

Absolutely incredible experience. My 2001 audi was having a slew of problems including an overheating issue that was estimated at 1500 dollars at other shops. I was able to get all the problems fixed at Barebones for 250 dollars and some change. If the pricing wasn't enough, I got the most knowledgeable and warm welcoming service I have experienced in a very long time. I have been telling all my friends and family to go and I highly recommend this little unknown gem. Don't waste your time anywhere else.

John and his team have been phenomenal every time I have been to Barebones. They are always honest, up front and fairly priced. The shop and waiting room are very nice and clean, too! I have referred several friends and family to them and will continue!

I've been a customer with John since he was working out of his garage. A family member recommended him to me, and I've not gone anywhere since. He's saved me at least twice the amount of money I would have spent otherwise, and he's always been honest. No nickel and diming here, if he tells you there's a problem, you should listen.

Barebones has got to be the BEST. I have now used them for two of my vehicles and I am 120% satisfied. Not only with the amount of respect they give you as a customer in the waiting room, but as a customer that trust them with your vehicle. I went there after seeing all the reviews. I live in Richardson and it is an hour drive, well worth it. They did an amazing job and at a very reasonable price. I have since dropped off another vehicle and will be picking it up tomorrow, repaired and state inspection. Very trusting people and excellent service,

This is my go-to car shop. I don't know much about cars but these people really explain everything so you understand what's going on. They won't screw you over, definitely recommend!

With ease, I can say that this place, those people are fantastic at their job and conduct this business with integrity and honesty! Stephen has been nothing but helpful and kind through some super car stresses of mine. ALWAYS CHOOSE BAREBONES AUTO REPAIR.

Im from san antonio tx. Let tell you my story our car broke down so i look on google for a nice shop with good reviews and this place was on perfect shape with great reviews. I want to tell you they're very Honest &Trustable. I RECOMEND THIS PLACE FOR ALL YOUR MECHANICAL PROBLEMS.. THANKS MR STEPHEN ROSALEZ