5
Denton Location

Traveling from Iowa to Harlingen we broke down on the interstate. We were towed in. Parts obtained for an old Lexus SC and back on the road by 6. We didn't arrive until 3 o Pm. They went out of their way to see we were comfortable and kept us informed on progress. Than You!!

5
Denton Location

DISCLAIMER: I am a former employee of this shop and have not held an ongoing friendship (or any other sort of relationship) with anyone working at this shop. I have worked at a few automotive repair shops that some would call "Mom and Pop shops" in the past and have found something quite spectacular with Barebones. They are truly the most honest shop that I have ever had the pleasure of working for. The owner, John, is a very knowledgeable mechanic that knows more about cars than most mechanics that I have met. He is willing to go out there and pick up some slack that is caused by the very heavy flow of loyal customers that he has accrued. The front man, Stephan (pronounced Steph-an), has created an unbreakable relationship with each and every customer that walks through the door. He goes out of his way to make sure that the customer is not having to pay outrageous prices to keep their car driving safely, and will prioritize a work order with what needs to be done immediately vs what can wait til some more money is saved up to fix it. He is an EXTREMELY charismatic man that will do whatever it takes (except lie) to make sure his customers feel safe. As for the technicians, they made a deal with the owner to provide free diagnosis's to the community because they don't want people afraid of going to a mechanic. They are genuinely good humans, and are AMAZING mechanics. The European specialist will not let a cheap part go into the vehicle because he does not want a customer to come back for the same complaint, he wants them to leave with the problem fixed, not patched. The diesel tech... he is slow at what he does, but tremendously meticulous about making sure things are done correctly the first time. You will need patience but you will not be disappointed. The other two technicians that do pretty much all the other vehicles, they are more concerned with the customers safety than the size of their paycheck. They will go back into a job and check out a vehicle if they believe that they did anything sub-quality. I have gone through and read a few of the negative reviews of the shop and remember some of those customers. I am sure that all of them were caused by a miscommunication by said customer. The best way to keep from having a bad experience at any automotive shop is to ask as many questions until you are %100 comprehensive of what is going on. If I were someone that had no idea how to work on vehicles, I would tow my car the 32 miles from my house to that shop because I trust them to fix my car correctly, and cost effectively. I hope this helps at least one person looking for a quality mechanic.

Thank you very much for taking the time to leave your feedback. We value your business.

- Denton Location
1
Denton Location

Used after market parts (fuel filter, etc) without informing me I had a choice, would have elected for oem. my vehicle then needed thousands more in repairs as they were not compatible with my engine and necessitated a new fuel pump and more. Took to different mechanic to clean up the mess. I would avoid taking European vehicles to this shop. No issues with our domestics.

We always offer customers the option of not using after market parts. However, in your case and many other cases customers choose after market because of the cost savings. Understanding parts malfunction, is one the reasons we offer the best warranty in the metroplex.

- Denton Location
5
Denton Location

Highly recommend. Great communication with customers. A family recommended this place to us. Very happy with the service. We will be back when we have maintenance or mechanical needs.

5
Denton Location

They are always great and very helpful. Never over charges for things like Firestone, etc. They usually have your car back you within a few days, if they can. They treat you like family. I highly recommend this place to everyone. Just wished they had a location closer The colony than Denton. But its definitely worth the drive out there every time my husband and I always take our cars out there for both of our vehicles. We tell all our friends and family about this place.

Thank you very much for taking the time to leave your feedback. We value your business.

- Denton Location
5
Denton Location

Best place in Denton to get your car serviced at. I have been there twice and both times were fairly priced repairs and great customer service!! I love the guys there.

5
Denton Location

I've been a customer with John since he was working out of his garage. A family member recommended him to me, and I've not gone anywhere since. He's saved me at least twice the amount of money I would have spent otherwise, and he's always been honest. No nickel and diming here, if he tells you there's a problem, you should listen.

We are so glad our business has exposed us to great people like you. Thanks for trusting us and helping us grow. We appreciate you.

- Denton Location
5
Denton Location

They have a student discount for state inspections, and they've checked out my car with no appointment whenever I was worried something was wrong. They check out the car for free, the only thing you'd pay for is if there were repairs needed. It's a quick errand to go there, the staff is friendly, the place is clean overall, and they do not nickel and dime you!

Laurabeth, We love to hear from happy customers. Thanks for trusting us with your vehicle. We'll see you at your next oil change.

- Denton Location
5
Denton Location

Note: You will need a Google account to leave a Google+ review. Your Review We've recommended Bare Bones to tons of friends, with cars ranging from SUV, hatchback, luxury vehicles, vans--you name it. They're the best--truly. I don't EVER leave reviews, but they've really been THAT excellent to work with!!!! -Meg Bonskowski

Thanks so much for the positive feedback.

- Denton Location
5
Denton Location

They help keep my truck running can't complain there.

Thank you very much for taking the time to leave your feedback. We value your business.

- Denton Location