Denton Location
DISCLAIMER: I am a former employee of this shop and have not held an ongoing friendship (or any other sort of relationship) with anyone working at this shop. I have worked at a few automotive repair shops that some would call "Mom and Pop shops" in the past and have found something quite spectacular with Barebones. They are truly the most honest shop that I have ever had the pleasure of working for. The owner, John, is a very knowledgeable mechanic that knows more about cars than most mechanics that I have met. He is willing to go out there and pick up some slack that is caused by the very heavy flow of loyal customers that he has accrued. The front man, Stephan (pronounced Steph-an), has created an unbreakable relationship with each and every customer that walks through the door. He goes out of his way to make sure that the customer is not having to pay outrageous prices to keep their car driving safely, and will prioritize a work order with what needs to be done immediately vs what can wait til some more money is saved up to fix it. He is an EXTREMELY charismatic man that will do whatever it takes (except lie) to make sure his customers feel safe. As for the technicians, they made a deal with the owner to provide free diagnosis's to the community because they don't want people afraid of going to a mechanic. They are genuinely good humans, and are AMAZING mechanics. The European specialist will not let a cheap part go into the vehicle because he does not want a customer to come back for the same complaint, he wants them to leave with the problem fixed, not patched. The diesel tech... he is slow at what he does, but tremendously meticulous about making sure things are done correctly the first time. You will need patience but you will not be disappointed. The other two technicians that do pretty much all the other vehicles, they are more concerned with the customers safety than the size of their paycheck. They will go back into a job and check out a vehicle if they believe that they did anything sub-quality. I have gone through and read a few of the negative reviews of the shop and remember some of those customers. I am sure that all of them were caused by a miscommunication by said customer. The best way to keep from having a bad experience at any automotive shop is to ask as many questions until you are %100 comprehensive of what is going on. If I were someone that had no idea how to work on vehicles, I would tow my car the 32 miles from my house to that shop because I trust them to fix my car correctly, and cost effectively. I hope this helps at least one person looking for a quality mechanic.
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- Denton Location