Denton And Krum Auto Repair

694 reviews
Denton Location(469) 263-18433826 Market Street,
Denton, TX 76209
Krum Location(940) 398-51111499 East McCart Street,
Krum, TX 76249
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5
Denton Location

NaStssha, thanks for the great feedback! I hope we were able to help get your car back up and running. Be sure to reach out if you ever need anything else. -Stephen R., Manager

- Denton Location
5
Denton Location

Always very good service, and they are upfront with costs, consistent and honest!

Rose, as a local auto shop, we know the importance of transparency with our customers, which is why we'll always be up-front about repairs and costs! There's nothing worse than a surprise when it comes to your car. Thanks for trusting us with your repairs. If you ever need anything, we'll be there to help! -Stephen R, Manager

- Denton Location
2
Denton Location

Got an expensive spark plug replacement, one blew off just when they were closed for two days. Because I couldn’t sit around waiting for them to fix it I went elsewhere. Then they wouldn’t reimburse me for the repair from their poor installation. All in all: friendly technicians but they’re not accommodating to customer circumstances. Wasted money.

Gabriela, I'm so sorry to hear that this happened with your spark plug replacement. You should always expect a job-well-done from our team, and it sounds like we missed the mark this time. While we're always happy to make things right ourselves, we unfortunately can't rely on quotes or work from other shops, therefor we can't reimburse their work. If there's anything else we can do to help out however, don't hesitate to give us a call. -Stephen R, Manager

- Denton Location
5
Denton Location

NaStssha, thanks for the great feedback! I hope we were able to help get your car back up and running. Be sure to reach out if you ever need anything else. -Stephen R., Manager

- Denton Location
5
Denton Location

I always recommend this place to everyone I know. They are so trustworthy and have fair pricing. As a young woman I always get nervous in car shops but they always answer all of my questions and I know I can trust them to take care of my car.

5
Denton Location

5
Denton Location

Tinashe, thanks for the love here! If you ever need anything, we'll be here to help. -Stephen R, Manager

- Denton Location
5
Denton Location

They did a great job on my window tinting! Very professional, not pushy, did what they said they were going to do, and no messes inside my car afterwards for me to clean up! Thank you guys, I love the tinted windows!!

Sheila, thanks for bringing your car in to have us tint the windows! Everything turned out great, and I'm happy you like it. If you ever need anything else, don't hesitate to stop by! -Stephen R, Manager

- Denton Location
4
Denton Location

4 stars because they were really nice, and because they fixed an issue without charging me. However, I took my car to them to diagnose an issue that I KNOW was wrong with my vehicle to try to narrow down the problem, after fixing said issue they sent me on my way. I was unsatisfied because I was still experiencing the same symptoms, I took my car to a different shop to get a second opinion, and there at the second shop is where they told me exaclty what I wanted to hear. In other words I was told that there was nothing wrong with my vehicle, when there in fact was. Again I appreciate the minor work they did do, but beware, they don't seem all that thorough.

Savon, thanks for taking the time to bring your car in and have us take a look. We were more than happy to take care of those little repairs for you, free of charge. While we can't speak for what the other shop found, we would only complete a repair that we felt was necessary. Our goal is to be transparent with you, and save you money! If you ever want our team to take a look at your car, we are more than happy to offer our expert opinion. -Stephen R, Manager

- Denton Location
5
Denton Location

Tinashe, thanks for the love here! If you ever need anything, we'll be here to help. -Stephen R, Manager

- Denton Location
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