5
Denton Location

5
Denton Location

I hit a pothole this week and my car started having problems. Normally my dad would deal with this but he was unable this time and told me take it to Barebones because it's where our friends go. I am a 16 year old girl in High School and has heard nothing but bad things about mechanic shops, so I was really nervous coming into one. The front desk guy named Chance was instantly friendly and helpful when I came in and told him what my problems were. He got my information and didn't make me feel bad about my mistake. They got my car inside and I saw them looking at it thru the window. Chance came in after a bit and told me what was wrong and when I didn't understand exactly (I know nothing about cars) he explained in detail so I could understand. He even took me out to see my car where the mechanic Kaylen put my car up in the air and showed me what was broken and how things worked. She was very cool and really explained things to me and when I called my dad to explain what was needed he was impressed with my knowledge about all of it, they made me feel like a professional! Chance gave me the price of the new tire that was on my car and then a better tire for cheaper instead of trying to make money off of me, he even showed me the prices online. They showed me other things that were that were broken but didn't need fixing just yet which I felt was cool. They ordered the parts and I came back in the next day and had my car fixed. I feel like I met people with honesty and integrity that were more interested with me getting my car fixed than making money. Thank you guys!

Chloe, your detailed review truly touched us. It's great to know that Chance and Kaylen delivered the top-notch service we aim to provide to all our clients. We take pride in educating our customers about their vehicles for informed decision-making. We're pleased to have made the process comprehensible and comfortable for you. Your trust means a lot to us and we are here to assist you in the future. Barebones Auto Repair

- Denton Location
1
Denton Location

Maybe I just got them on a bad year or something, but I dropped my car off here and confirmed with the techs multiple times over the phone what repairs needed to be done, they filed for ownership of my car due to abandonment. The next day I picked up my car and the catalytic converter was sawed off in their lot.

We sincerely apologize for your experience. However, your car was dropped off on our front lot and left for three months with no contact information and no keys. After three months of waiting we filed a letter through the state, they sent a letter to the registered owner and there was no reply. The state then sends us a title of disposal. This is the only way we can deal with cars that, from our perspective was abandoned on our property. As for the catalytic converter since the car sat out front for three months someone, not us, decided to help themselves to your catalytic converter. We can not be responsible for a car that is left for three months with no contact information and no keys.

- Denton Location
5
Denton Location

This place is awesome! A friend sent me Vinny’s number and he’s fixed my Audi A5 a couple times, but even when i go into his shop everyone there has been so friendly and helpful! Definitely only going here from now on!

We're happy to know that you had a great experience with Vinny and our team! Our aim is to provide friendly and helpful service to everyone. It's great to have you as a loyal customer. We're ready to assist you with your Audi A5 requirements in the future. Barebones Auto Repair

- Denton Location
5
Denton Location

I have been doing business with bare bones for many years. They always do quality work at a fair price. I will continue to have my vehicles worked on by them for some time.

5
Denton Location

I cannot recommend this place enough. The staff is solid, honest, and maintains great integrity. I have been coming here for several years now and will continue to do so. Beyond their amazing integrity, I appreciate them for going the extra mile. They offer rides home for those who choose to drop their cars off while they are being serviced, and due to my lack of knowledge with cars, they are always willing to talk to my dad over the phone. Again, I cannot recommend this place enough. May God continue to bless this business.

Your kind words truly touched us, Kimberly! Customers like you make our work incredibly rewarding. We're thrilled our team's dedication and integrity positively influenced your experience. We'll continue to aim for excellence in maintaining your car's top condition. Here's to many more years of service! Barebones Auto Repair

- Denton Location
5
Denton Location

5
Denton Location

I was lucky enough to have this company replace the battery in my Toyota hybrid-they are certified, caring and professional. Before I contacted them, I read earlier reviews and knew that I'd be in good hands. Thank you for being efficient and helpful. I also appreciated the 'courtesy' ride when dropping off the car.

5
Denton Location

Excellent service from beginning to end. We will use again if needed in the future

5
Denton Location

I only went there to see if they work with CarSheild auto warranty. They do. Hope I never have to use them but if I do glad to know they work with all kinds of warranties.

We appreciate your positive feedback on our warranty options, John. We collaborate with multiple warranties, including CarShield, to provide our customers with the necessary service. We're available to assist with any major repairs, although we hope you won't require them. Barebones Auto Repair

- Denton Location